Get ready to do a little math. While not my typical lesson, this is very important. It's about customer retention—which can lead to customer loyalty.
We're certainly all familiar with Zoom by now, whether using it for work meetings or social gatherings with friends and loved ones.
When you sit down to write a blog post, does it suddenly feel like the blank screen is looming large and your mind has drawn a blank?
It's no secret: Zoom has become a regular player in our lives. This newer, popular way to communicate "face-to-face" has been used in a variety of ways, whether it's for a work meeting, virtual happy hour with friends, or otherwise.
"Business has only two functions—marketing and innovation."
―Peter Drucker
