As someone who has always worked in customer service, I often wonder if I pay more attention to quality customer service (or the lack thereof) than those around me.
Strong writing means a strong brand.
You might be familiar with adjusting to working with a new boss when you start a new position. But what happens when you have the same job with a new boss?
Have you seen the new 360 videos on Facebook and thought to yourself, "WOW! My clients would love to see footage like this of our next tour/excursion!"?