Christopher Rosenow unintentionally fell into the travel industry.

Ernie Dale, founder and president of Roanoke Tours, Inc., didn't have any industry experience when he started hosting groups more than 25 years ago.

Sharon Koops was a step-on guide in the late 1970s, starting as guide coordinator with the renowned Tulip Time Festival in Holland, Michigan.

Lake Erie Shores & Islands has welcomed Alyscia Sberna as their new Group Experience Manager.

Shortly after graduating from law school, Greg Takehara worked for a travel company that owned a tour operation and chain of brick and mortar agencies.